Vivianne Gouveia Reis

Vivianne Gouveia Reis has extensive experience in administrative and medical support roles. Currently employed at Caisse des Médecins as an Employée de commerce since February 2023, Vivianne is responsible for payment processing, claims handling, and administrative tasks. Previously, Vivianne worked at Clinique de Genolier and Espace Lab SA as a medical secretary, where responsibilities included patient reception, appointment scheduling, and medical report preparation. Vivianne's career in customer service began at Swisscom, where various positions involved technical support and sales consulting, culminating in a successful completion of a vocational qualification in customer relations. Educational background includes training as a medical secretary at ESSR - Ecole de Santé de Suisse Romande.