Derrol Waggoner has worked in various managerial roles, including as a Team Manager at Cognosante, a Site Manager at ASAP Solutions Group, LLC, a Senior Manager, Operations Manager, Manager ICRC, and Customer Care Specialist at AT&T. In these positions, Derrol has demonstrated skills in leading and managing teams of technical support specialists and sales associates, focusing on call quality control, coaching, and driving center compliance.
July, 2015 - present
September, 2011