Mitchell Taylor is a dedicated CX Innovation Specialist at ASAPP since September 2024, focusing on improving customer experiences through innovative solutions and generative AI. Prior to this role, Mitchell served as a Sales Development Representative at Listrak from July 2023 to August 2024. Mitchell’s experience includes working as a Logistics Planner in Transportation Solutions at DHL Supply Chain from September 2021 to July 2023, and as a Technical Applications Recruiter at TEKsystems from December 2020 to September 2021. Mitchell holds a Bachelor of Science in Public Administration from Shippensburg University of Pennsylvania, earned between 2016 and 2020, and graduated from Greenwood High School in 2016.