Simply put, at Ascend we are people obsessed. From our employees to the customers we serve, our people-first values are reflected in our daily operations, making us a trusted partner for our customers, and a reliable employer for our staff.  

Our people are intuitive, astute, and relentless in their commitment to success. We look out for each other and push ourselves and our peers to reach their personal best. We help you bring your passions and purpose to life through the work that you do and believe that you are only limited by your imagination and the amount of effort you put forth. There is no idea too big. We are excited to help you create a better today and a promising tomorrow for you, our customers, our communities, and families.  

Together we tackle complex problems facing our customers by finding the best solutions that enable us to move quickly and safely to deliver results. Our people redefine the boundaries and definitions of success in our industry through innovation and teamwork and use their voices to share ideas that can drive change.  

At Ascend we are One Team with families, hobbies, dreams, and commitments outside of work.  We work hard but have fun doing it. We are passionate about having a workplace built upon trust. We recognize and encourage each other, build each other up, and celebrate wins together.  
And most importantly, we are driven by your success.  

Company Values 
•	Zero Safety Events
•	Be Courageous
•	Act with Integrity
•	Inspire Trust
•	Teamwork
•	Have Fun, Build a Legacy

Ascend

Ascend's headquarters in Jackson, TN, United States

Michael McLary

Brad Heisterkamp

Clayton D. Moseley

The Sales and Customer Management team at Ascend is dedicated to fostering strong relationships with clients while driving growth and innovation. This team proactively engages with customers to understand their needs, develop tailored solutions, and ensure exceptional service through effective account management. By collaborating closely with other departments and leveraging their industry expertise, they strive to deliver results that not only meet but exceed customer expectations, embodying Ascend’s commitment to putting people first.

Sales and Customer Management

This department focuses on managing customer-related processes and ensuring effective service delivery.

Customer Operations

This department focuses on attracting, recruiting, and hiring qualified candidates for the organization.

Talent Acquisition

This department focuses on the planning and management of assets to optimize their value and support organizational goals.

Asset Management

This department focuses on managing and nurturing relationships with carriers to enhance sales and operational effectiveness.

Carrier Relations

This department focuses on managing relationships with clients, ensuring their needs are met and addressing any concerns.

Ascend

Org chart

Teams

Sales and Customer Management

Customer Operations

Talent Acquisition

Asset Management

Carrier Relations

Client Relations

Offices

Ascend

Org chart

Teams

Sales and Customer Management

Customer Operations

Talent Acquisition

Asset Management

Carrier Relations

Client Relations

Offices

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