Oana Rusu

Oana Rusu has held various managerial roles in call center operations, including as a Senior Operations Manager at Ascensos, overseeing a large team across multiple European languages and countries. With previous experience as an Operations Manager and Resource Planner, Oana has a strong background in workforce analysis, scheduling, and performance monitoring. Oana's expertise also extends to campaign development, client relations, and staff training and monitoring in call center environments. Oana holds a Master's degree in History of Art and Philosophy of Culture, along with a Bachelor's degree in Art History, Criticism, and Conservation from the University of Bucharest.