Jimmy Opperman

Jimmy Opperman has over 12 years of professional experience in customer success, account management, admissions, and program center management. In 2021, they began their current role as a Customer Success Manager for Ascent Cloud. Prior to this, they were a Customer Success Manager for Utilitec, a Doxim Company from 2015-2021. During their time there, they also held the roles of Client Success Coordinator and Account Manager. From 2014-2015, they were an Account Manager for Comcast Spotlight. From 2013-2014, they were an Assistant Director of Admissions for The Art Institutes. From 2012-2013, they were a Program Center Manager for Oakland University. Lastly, from 2008-2012, they were a Call Center Supervisor for Central Michigan University.

Jimmy Opperman has a Bachelor of Science (B.S.) in Social Sciences from Central Michigan University, which they obtained between 2007 and 2012. Additionally, they have obtained five certifications from LinkedIn between November and December of 2020, including Building Rapport with Customers, Customer Service: Handling Abusive Customers, Customer Service Foundations, Customer Service: Problem Solving and Troubleshooting, and Writing Customer Service Emails.