Gary Skinner has over 26 years of work experience in various roles related to support and customer service. Their most recent position was as the Head of Support at Ascent, where they ensured the delivery of application and technical support to customers. Prior to that, Gary worked as a Senior Support Consultant at Star Professional Software Solutions Ltd/Star Americas Software Solutions LLC. Gary also served as the Head of Support Services at Netcel, where they managed and optimized the support service for website solutions. Earlier in their career, Gary held positions such as Technical Support Team Leader at IRIS Software Group, Support Consultant at Computer Software Group, and Helpdesk Team Leader at Real Time Control (RTC) International. Gary started their career as a Marketing Executive at Paper Publications Ltd and later worked as a Customer Service Administrator at AT&T.
Gary Skinner earned a BA Joint Honours degree in Geography and Informatics from the University of Wales, Lampeter, where they studied from 1992 to 1995. Before attending university, they completed their secondary education at Watford Boys Grammar School from 1985 to 1992. In addition to their formal education, Gary obtained a certification in "Transitioning from Technical Professional to Manager" from LinkedIn in November 2018.
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