Ayman Zakari

Ayman Zakari is an experienced professional in business excellence and customer experience management with a career spanning over two decades. Currently serving as Business Excellence Manager at AlSharif Group Holding since May 2021, Ayman provides advisory services in organizational development, customer experience, business process management, and transformation. Previously held key roles at Zain, where Ayman led corporate business process development and strategic projects, along with extensive experience in customer experience assessment and improvement across various channels. Ayman's career also includes significant contributions at Saudi Telecom Company and Zain KSA, focusing on enhancing customer satisfaction and operational excellence. The professional background is further complemented by previous positions in real estate and export coordination, reinforcing a solid foundation in project management and business administration with a Bachelor's degree from King Faisal University.