Micah Konzen

Micah Konzen is an experienced professional currently serving as a Startup Customer Success Manager at Ashby since April 2024. Prior to this role, Micah worked as the Director of Business Operations at Backcountry Foodie, achieving significant customer retention and sales growth while implementing a comprehensive go-to-market tech stack. Previously, Micah held positions as a Customer Success Manager at Chili Piper, where a high logo retention rate was maintained, and as CX Team Lead at Tithe.ly, focusing on organizational training and retention strategies. Micah's career also includes roles in marketing and promotions across various organizations, such as The Upper Deck Company and 9Round Fitness. Micah holds a Bachelor of Science degree in Sport and Recreation Management from Temple University.