Jessica E.

Business Unit Head, Customer Communications Center (customer Services Group) at Asian Eye Institute

Jessica E. is currently the Business Unit Head for the Customer Communications Center at Asian Eye Institute, where Jessica leads the department by embodying the organization's values and leadership compass. Previously, Jessica held roles in customer service management at De Los Santos Medical Center and Sitel, where Jessica focused on ensuring compliance with procedures and providing training to support new employees. With a background in Public Administration and currently pursuing a Master's degree in Health Care Administration, Jessica is dedicated to delivering excellent customer service and promoting organizational efficiency and profitability.

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Timeline

  • Business Unit Head, Customer Communications Center (customer Services Group)

    June, 2021 - present

  • Patient Advocate Manager For External Communications

    January, 2020

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