Ambrash Kapoor

Ambrash Kapoor currently serves as the Head of Customer Service at ASICS Corporation, managing the Asics and Onitsuka Tiger brands across India, Sri Lanka, and Bangladesh since May 2022. Prior to this role, Ambrash held various positions at Aviva India from November 2008 to August 2022, including Vice President and Head of Customer Business Retention Unit, overseeing a team of 400 employees and focusing on customer retention, operations management, and strategic business initiatives. Ambrash has also worked at TATA AIG, Bharti Airtel, and EXL Service.com, accumulating over 14 years of experience in customer service, relationship management, and team leadership. Ambrash holds a Bachelor's degree in Computer Science from Nagpur University and a Master's degree in Operations and HR from Symbiosis Institute of Distance Learning.