Ivan Casillas

Commercial Intelligence & CRM Director at ASISA

Ivan Casillas has a diverse and extensive work experience that spans over two decades. Ivan has held key positions in various prestigious companies, including ASISA, santalucia seguros, SegurCaixa Adeslas, KPMG España, PRODWARE SPAIN, PwC, Oney, and Accenture.

Their most recent role was as the Commercial Intelligence & CRM Director at ASISA, starting in 2023. Prior to that, they served as the TMO - Transformation Management Office at santalucia seguros from 2020 to 2023. From 2018 to 2020, they were the Digital Transformation Lead - CRM at SegurCaixa Adeslas.

In their earlier career, Ivan held significant positions such as the Head of CRM - Digital Marketing & Communications at KPMG España from 2016 to 2018. Ivan was also the Project Director - CRM Lead at PRODWARE SPAIN from 2015 to 2016 and a Manager at PwC from 2011 to 2015.

Before that, Ivan gained valuable experience at Oney as a Project Manager in System & Organization from 2009 to 2010. Ivan began their professional journey at Accenture in 2004, where they worked as a Consultant until 2009.

Ivan's strong expertise lies in various areas such as CRM, digital transformation, project management, and process improvement. Ivan has a track record of successfully leading teams and implementing strategies to optimize business performance. Ivan's experience also includes working with major clients, managing big accounts, and utilizing data analysis for business development.

Overall, Ivan Casillas has consistently demonstrated their commitment to excellence and their ability to drive effective organizational change throughout their career.

Ivan Casillas has a diverse education history. In 1998, they completed their degree in Informática from Universidad Pontificia Comillas, where they studied from 1998 to 2003. Later, in 2010 and 2011, they pursued an Executive MBA from IE Business School. In 2018, they attended ISDI for the Digital Business Executive Program called DIBEX. Alongside their formal education, Ivan also holds several certifications, including Agile Fundamentals, Salesforce Essentials, Google Activate - Digital Marketing, Microsoft Sure Step Methodology, Microsft CRM Dynamics, PMO - Project Manager Office, and CMMI level 3. The years of obtaining the certifications are not specified.

Location

Madrid, Spain

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ASISA

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ASISA es una compañía líder en asistencia sanitaria en España propiedad de la Cooperativa de médicos Lavinia, de capital íntegramente español y ámbito nacional. La Sociedad cooperativa Lavinia compuesta por más de 20.000 médicos, gestiona las actividades desarrolladas por el grupo ASISA a través de los órganos de gobierno donde están representados los médicos socios. Su condición de cooperativa le permite dedicar los beneficios obtenidos anualmente a la mejora efectiva de la actividad asistencial y su ideario fomenta la relación libre y directa con el asegurado, lo que se traduce en una elevada calidad en la atención. Por su propia naturaleza Cooperativista, no tiene ánimo de lucro y reinvierte sus beneficios en la labor asistencial, siendo la aseguradora de Salud con más recursos propios: 14 Clínicas y Hospitales. Hoy, ASISA es una de las primeras compañías del sector de la sanidad privada con 30 años de experiencia y más de 1.800.000 asegurados, a los que ofrece la cobertura asistencial más completa.


Headquarters

Madrid, Spain

Employees

5,001-10,000

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