Jessica L. R. has extensive work experience in various roles and industries. Jessica L. currently serves as the Vice President of Diversity, Equity & Inclusion at Official ASM Global since 2021. Prior to this, they worked at Microsoft from 2012 to 2020, holding positions such as Operations & Communities Leader and Store Manager with multi-unit experience. Jessica L. also served as a Human Resource Manager, where they reviewed applications, conducted interviews, and made hiring decisions.
Before joining Microsoft, Jessica held the position of Operations Manager at Best Buy from 2008 to 2012. In this role, they handled store hiring and employee issues, oversaw customer service, returns, and financing, and managed the store's budget for donations and volunteer efforts.
Their earlier experience includes working at Target from 2005 to 2008, where they served as an Executive Team Leader in both logistics and guest experience. In these roles, they managed and maintained shrink culture to mitigate merchandise theft and worked with the overnight team to ensure proper product stocking.
Overall, Jessica L. R. has a diverse background in leadership, operations management, and human resources across multiple industries, showcasing their strong skills in team management, employee engagement, and strategic decision-making.
Jessica L.R. completed a Certificate Program in Diversity and Inclusion for HR at Cornell University in 2021. Prior to that, they graduated from Eastern Michigan University in 2005 with a Bachelor of Science degree in Communication.
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