Frank Benson

Frank Benson currently serves as the Senior Vice President of Sales at Aspect Software, leading a team dedicated to advancing Workforce Engagement Management (WEM) solutions and enhancing customer experiences. Prior to this, Frank held positions such as Director of North America Strategic Accounts at Parloa, and Sr. Director of Sales at Microsoft, where responsibilities included overseeing sales for Telecommunications, Finance, Insurance, Retail, and Healthcare verticals following the acquisition of Nuance. Extensive experience at Nuance Communications includes various leadership roles, culminating in Vice President Sales for North America Enterprise Corporate Accounts. Previous roles include Regional Sales Director at Nuance and Account Executive positions at Genesys and IBM, where Frank focused on sales within the financial services and insurance sectors. Frank Benson earned a Bachelor's degree in Business, Management, Marketing, and Related Support Services from the University of Rhode Island.