Alejandro Cleto Herrera is an experienced IT support analyst with a diverse background in technical support roles across various industries. Currently serving as an IT Support Analyst at Aspel de México since March 2022, Alejandro has previously worked with Comisión Nacional Bancaria y de Valores as a Systems Analyst, and in technical support positions at companies such as Mainbit, Corporate Travel Services, and Basham, Ringe y Correa, S.C. Alejandro’s experience includes on-site and remote user support, ticket resolution via CA Service Desk, administration of Office 365, and system maintenance, all while adhering to ITIL best practices. Alejandro holds a degree in Informatics from Tecnológico de Estudios Superiores de Ixtapaluca, earned between 2004 and 2009.
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