Nathan Drosopoulos

Nathan Drosopoulos is an experienced professional in client support and customer service, currently serving as Client Support Team Lead at Aspida since October 2018. Responsibilities include leading system testing for new applications, training new hires, managing escalations, and collaborating with operations departments to enhance client and producer experiences. Prior to this role, Nathan worked as a Customer Service Representative, training new hires and overseeing operational processes. Earlier experiences include positions at Marriott International and Hilton Garden Inn, where Nathan focused on guest services, cross-training in multiple departments, and maintaining high levels of guest satisfaction. Nathan holds a Bachelor’s Degree in History from East Carolina University, earned in 2012.