Bruce Shuman

Bruce Shuman serves as the Chief Digital & Customer Experience Officer at The Hartford since April 2017, bringing extensive experience in digital transformation and customer service strategies in the insurance sector. Prior roles include Vice President of Small Commercial Operations and Vice President of eBusiness at Travelers, where Bruce led initiatives to enhance customer retention and develop digital capabilities across various insurance business units. Earlier experiences include Vice President of eBusiness at The Hartford, Senior Marketing Manager at General Electric, and Director roles at Diageo and Proxicom, culminating in project management at Accenture. Bruce holds an MBA in Marketing from the University of Connecticut School of Business and a degree from James Madison University.