Angel M. Muñiz

Information Technology Support Analyst at Aspira Women's Health

Angel M. Muñiz has a diverse work experience in the field of information technology support. In August 2021, they joined Aspira Women's Health as an Information Technology Support Analyst, where they prioritized tasks, provided problem-solving skills, and communicated technical information to non-technical employees.

Prior to that, from March 2021 to July 2021, Angel worked as an IT Support Analyst II Covid19 Project at Community Health Center. There, they managed project responsibilities, set up IT network infrastructure for mobile vaccination sites, and maintained the network for CHC staff.

In January 2021, Angel worked as a Desktop Support Analyst Level II Covid19 Project at Unisys. Angel M. supported end users with various technologies and worked with cloud service software.

From August 2020 to October 2020, Angel served as a Level 2 Desktop Support Technician Covid19 Project at Bridgeport Board of Education. Angel M. upgraded devices to Windows 10 for the Bridgeport Public Schools Board, completing projects for two different schools.

From June 2016 to May 2020, Angel worked at Orange County Government as a Team Lead Information Systems Specialist. Angel M. handled VIP tickets, set up VPN for teleworking, and provided support to clients using Dell laptops, desktops, and Surface Tablets.

Before that, Angel worked at various companies including Black Knight, Orlando Health, Sikorsky, Yale New Haven Health System, and IBM in different IT support roles.

Overall, Angel M. Muñiz has demonstrated strong technical skills, project management abilities, and a range of experience in supporting IT systems across multiple industries.

Angel M. Muñiz completed their education as follows:

Angel graduated from Masuk High School in 2004 with a High School Diploma in General Studies.

From 2005 to 2014, Angel attended Gateway Community College and obtained an Associate's degree in Computer Science and Network Option Major.

In 2005, Angel also attended Branford Hall Career Institute and received a Certificate/Diploma in A+, Web Design, Networking, and Security+.

In terms of additional certifications, Angel obtained the following:

- In July 2022, Angel completed the course "Google - The Bits and Bytes of Computer Networking" from Coursera.

- In May 2022, Angel completed the course "Deploy Apps with Microsoft Intune" from Pluralsight.

- In May 2022, Angel completed the course "Implementing Mobile Device Management (MDM) with Microsoft Intune" from Pluralsight.

- In April 2022, Angel completed the course "Configure and Protect Devices with Microsoft Intune" from Pluralsight.

- In April 2022, Angel completed the course "Enroll Devices into Microsoft Intune" from Pluralsight.

- In February 2022, Angel completed the course "Introduce Microsoft Endpoint Manager and Prepare Microsoft Intune" from Pluralsight.

- In August 2021, Angel completed the course "Learning Mac OS X Troubleshooting" from LinkedIn.

- In August 2021, Angel completed the course "Learning VPN" from LinkedIn.

- In August 2021, Angel completed the course "Microsoft Office 365: Administration (Office 365/Microsoft 365)" from LinkedIn.

- In August 2021, Angel completed the course "Microsoft Teams Quick Tips (2019)" from LinkedIn.

- In August 2021, Angel completed the course "Outlook for Mac Essential Training (Office 365/Microsoft 365)" from LinkedIn.

- In August 2021, Angel completed the course "Tech Sense" from LinkedIn.

- In August 2021, Angel completed the course "macOS for IT Administrators" from LinkedIn.

- In January 2021, Angel completed the course "Google - Technical Support Fundamentals" from Coursera.

- In August 2020, Angel completed the course "Unconscious Bias" from LinkedIn.

Please note that no strong assumptions have been made outside of the provided information.

Links

Previous companies

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Timeline

  • Information Technology Support Analyst

    August, 2021 - present