Anthony Grech

Head Of CRM at Aspire Global

Anthony Grech has a significant work experience in various roles and companies. Anthony started their career as an English Customer Support Agent at Aspire Global in March 2016, where they provided customer support, sales, and service in the i-gaming industry. Anthony then took on the role of VIP Personal Account Manager, focusing on providing high-quality service to VIP customers and increasing their activity through sales initiatives. Anthony later became a CSD Shift Manager, conducting daily briefings and maintaining motivation for support agents. Anthony then transitioned to the role of VIP Sales Team Leader, managing a team of 7 and providing training on client satisfaction, sales skills, and company policies. In October 2019, they became the Casino CRM Manager at Aspire Global, overseeing various responsibilities such as developing retention strategies, planning campaigns and promotions, managing budgets, and ensuring smooth operations for the brands. Recently, Anthony briefly worked as a CRM Manager at Betsson Group in February 2021. Prior to their career in the i-gaming industry, they had experience as a waiter at Radisson Blu and Catermax Ltd.

Anthony Grech attended Gzira Antonio Bosio Boys Secondary School from 2009 to 2014, where they obtained a School Leaving Certificate in High School/Secondary Diplomas and Certificates. In 2014, they enrolled at MCAST and completed coursework in Business and Commerce. However, no degree was specified for this program.

Links

Timeline

  • Head Of CRM

    March, 2021 - present

  • Casino CRM Manager

    October, 2019

  • VIP Sales Team Leader

    April, 2018

  • CSD Shift Manager

    August, 2017

  • VIP Personal Account Manager

    December, 2016

  • English Customer Support Agent

    March, 2016