Christalene Jeanita Philip

Christalene Jeanita Philip is an experienced professional with a strong background in service delivery and operations management. Currently serving as the Head of Service Delivery at Aspire Lifestyles since September 2014, Christalene oversees various teams including Learning & Development, Quality Assurance, and IT, ensuring the profitability and performance of the service delivery platform in Malaysia. Previously, Christalene held the role of Operations Manager for Virgin Australia Airlines at Aimia Inc, managing a large loyalty call center, and has extensive experience in call center operations and team management from earlier roles at SCICOM MSC BERHAD and Nokia. Christalene also possesses a foundational background in human resources from early career experience as a Research Consultant at Kelly. Christalene studied at Binary Business School, focusing on Applied Business Computing and Information Technology.