Hiu S.

Complaints Policy Manager at Aspire

Hiu S. is a researcher at the University at Albany, SUNY focusing on advancing policies related to the control of dual-use commodities used within Indonesia’s nickel/electric vehicle downstreaming efforts. Hiu has a strong background in customer experience, complaints policy management, political analysis, and research in various organizations including Aspire, Pacific Forum, and the U.S. Embassy Jakarta. With a Master's degree in American Studies and a Bachelor's degree in Political Science and Government, Hiu has a broad range of experience in research, analysis, and policy formulation.

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Timeline

  • Complaints Policy Manager

    April 1, 2024 - present

  • Senior Customer Experience Specialist

    April, 2022

  • Customer Experience Analyst

    February, 2022