Isaac Hosam

Isaac Hosam has a diverse range of work experience. Isaac began their career as a Technical Support/PC Technician at Al-Masya Computer Center in 2009. Isaac then worked as a Project Team Lead (Internship) at the Professional Development Foundation in 2016.

In 2017, Isaac became a Radio Network Engineer at RED Telecom, where they conducted quality-oriented benchmark tests. Isaac then moved on to Lava International Limited in 2018, working as a Quality Assurance Engineer. In this role, Isaac conducted quality control checks, identified defects, and implemented corrective actions.

Isaac joined GTA Com Limited in 2018 and held multiple roles within the company. Isaac started as a NOC Engineer, optimizing network performance through proactive analysis and troubleshooting. Later, they became a Senior NOC Engineer | Pricing Specialist, prioritizing tasks and maintaining SLAs while analyzing and troubleshooting system performance.

In 2020, Isaac transitioned to a marketing role as the Head of Marketing at IEEE Al-Azhar. Isaac oversaw all aspects of the department, executed successful campaigns, and led a team of marketing volunteers.

Isaac then worked as an API Integration Engineer at InnQuest Software, expertly integrating Agora API and 3rd party systems while actively monitoring system performance. Isaac also created and managed Grafana alerts to optimize system performance.

Isaac's most recent roles include DevOps Engineer positions at Aspire Software and FlairsTech. In these roles, they built and maintained robust infrastructures to support the software development lifecycle. Isaac automated CI/CD pipelines and IaC with Terraform, executed cloud engineering tasks, and ensured security and compliance through implementing industry best practices.

Throughout their career, Isaac has demonstrated strong technical skills, attention to detail, and the ability to work effectively in diverse roles and industries.

Isaac Hosam obtained a Bachelor's Degree in Electronics and Electrical Communications Engineering from New Cairo Academy, where they studied from 2011 to 2016. In addition to their degree, Isaac has obtained various certifications related to technology and software development from institutions such as YouAccel, Udemy, Amazon Web Services (AWS), IBM, and VMware. These certifications cover topics such as installing NGINX, PHP, MySQL, SSL, and WordPress on Ubuntu, AWS Cloud Foundations, AWS Cloud Practitioner Essentials, AWS Technical Essentials, DevOps V2, as well as concepts related to cloud and virtualization, network virtualization, and software-defined storage from VMware. These additional certifications suggest that Isaac has continued to update their skills and knowledge in the field of technology beyond their formal education.