Greg Vaughn

Greg Vaughn has a diverse work experience spanning over 20 years. Greg has worked in various customer success and customer service roles, demonstrating their strong communication and problem-solving skills. Greg has experience in managing teams and providing support to global customers. Greg has also worked as a Co-Owner of a business, where they focused on providing affordable supplies to religious organizations and businesses. Greg's tenure at Microsoft as a Technical Account Manager and at CSC as a Team Lead showcases their technical expertise and ability to create solutions for customer and internal issues. Overall, Greg's experience highlights their commitment to customer satisfaction and their ability to achieve customer and organizational goals.

Greg Vaughn attended Brock University from 1991 to 1993, where they studied Theatre/Theater. In terms of additional certifications, Greg obtained the following:

- In December 2006, they became a Microsoft Certified Solutions Expert (MCSE) from Microsoft.

- In October 2007, they received the ITIL Foundation Certificate in IT Service Management from EXIN.

- In April 2010, they achieved the ITILv3 Foundations certification, although the institution is not specified.

- In May 2010, they became a Microsoft Certified IT Professional (MCITP) from Microsoft.

- Lastly, in April 2014, they obtained the Human Capital Strategist certification from the Human Capital Institute (HCI).