Melanie Niven

Customer Success Manager - Team Lead ANZ at Assignar

Melanie Niven has held various roles throughout their work experience. Their most recent position is as a Customer Success Manager - Team Lead ANZ at Assignar since May 2023. Prior to that, they served as a Customer Success Manager at Assignar from August 2021.

Melanie also has experience as an Account Manager at Sanifect from February 2021 to August 2021. Melanie worked as a Customer Success Manager at Matrak from February 2020 to February 2021.

In addition, Melanie has held roles at WebFM as a Business Development Manager SA/VIC/TAS from July 2018 to February 2020, and as a Business Development Assistant SA/VIC/TAS from November 2017 to July 2018.

Before that, they were an Operations Manager at Asepticom, a cleaning company, from October 2012 to 2019. Melanie also served as a Program Coordinator at Melbourne Business School from 2015 to 2017.

Prior to that, Melanie worked as a Project Manager at Strategic Data Corp from 2010 to 2012, and as a Key Accounts Manager VIC, SA, TAS at RIB Software SE from 2008 to 2010. Melanie also worked as a Client Operations Customer Success Manager at Aconex from 2006 to 2008, and as a Client Service Administrator at TeleTech from 2003 to 2006.

Melanie Niven's education history is as follows:

In 1994-1995, Melanie attended Cyril Jackson Senior Campus, but the degree name and field of study are not specified.

From 1996-1998, Melanie studied at North Metropolitan TAFE, where they earned a Cert 3 & 4 in Human Services with a focus on Youth Services/Administration.

In 2018, Melanie attended Sandler and completed a program in Sales, specifically focused on Selling Skills and Sales Operations.

Additionally, Melanie has obtained various certifications from SafeStack, including Social Engineering for Customer-Facing Roles, Staying Safe on Social Media, Staying Secure When You Travel, Staying Secure in Your Workplace, Security Incidents, Avoiding ransomware, Fraud prevention, PCI DSS Compliance Basics, Personal Security for Managers and Leaders, Phishing, Smishing & Vishing, Security for Remote Working, Collecting Personal Information, Data Handling, Incident Response for Everyone, Introduction to Privacy for Australia, Introduction to Privacy for New Zealand, Introduction to Risk, Keeping Your Devices Secure, Managing Privacy Breaches, and additional PCI DSS Compliance Basics. These certifications were obtained between October 2022 and January 2023.

Links

Previous companies

TTEC logo
Matrak Industries logo