Komal Hora

Komal Hora has extensive experience in operations management and client service, currently serving as Assistant Operations Manager at Assimilate Solutions since June 2014, where responsibilities include team management and timely resolution of client issues with no process impact. Previous roles include Team Lead and Senior Process Associate at Tata Consultancy Services, and Senior Process Associate at Bank of America, focusing on quality service and turnaround times in various corporate environments, including banking, service industry, and BPO. Komal holds an MBA in Accounting and Finance from The ICFAI University, Dehradun, and a BBA in Human Resources Management from the Institute of Professional Excellence and Management, Ghaziabad. Expertise includes US mortgage processes, quality management, and operations.