Danielle H.

Danielle H. is an experienced operations analyst at Assist America, specializing in reporting strategy, workflow optimization, and case management system administration since September 2019. Prior to this role, Danielle served as an account executive in voluntary benefits at NFP, where responsibilities included managing producer relationships and performing user acceptance testing for enrollment technology. Danielle's career began at Comcast, where a progression from customer service technical support to technical support supervisor highlighted strong leadership and communication abilities. Demonstrated expertise in problem resolution, client relations, and technical support underpins a successful track record across diverse roles.