Tara Rosa

Tara Rosa is an accomplished professional with extensive experience in customer service, leadership, and digital delivery across various industries. Currently serving as SVP, Director of Voice & Interaction Platforms at Associated Bank since April 2022, Tara previously held multiple senior roles at Northwestern Mutual, including Sr Director of Contact Center Experience Solutions. With a strong foundation in customer care management from positions at ASQ, Jacobus Energy, and Pitney Bowes, Tara has demonstrated expertise in team development, strategic planning, and process improvement. Educational qualifications include a Master of Science in Industrial and Organizational Psychology from Purdue Global and a Bachelor of Applied Science in Business Administration from Carroll University.