Vicki is a 20-year real estate industry veteran. She joined AAM in 1998 and has served as the company's Training Manager, an Area Manager, and most recently, as Vice President of Customer Service. Vicki is responsible for the execution of all Customer Service operations including hiring, training, and guiding team members to ensure customers are left satisfied with the support given. In addition, Vicki has been an active member in both AACM and CAI. Vicki has a business degree from Northern Arizona University and holds several professional designations, including CAAM through AACM, as well as AMS® (Association Management Specialist) and PCAM (Professional Community Association Manager) from CAI.
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