Michael Frakes

Michael Frakes is a seasoned healthcare professional currently serving as Chief Quality Officer and Vice President of Clinical Care at Boston MedFlight since May 2004. In this dual role, Frakes leads strategic initiatives aimed at enhancing clinical excellence, operational efficiency, and organizational growth with an emphasis on quality and safety. In addition to responsibilities at Boston MedFlight, Frakes is involved with the Betsy Lehman Center for Patient Safety as part of the Implementation Task Force for Statewide Maternal Levels of Care and serves as an instructor at the Medical Transport Leadership Institute for the Association of Air Medical Services. Frakes has held various leadership positions in multiple organizations, including Hartford Hospital as a Senior Flight Nurse and as a Commissioner for the American Nurses Credentialing Center’s Commission on Magnet Recognition. Educational credentials include degrees from prestigious institutions such as The Johns Hopkins University and the University of Connecticut, along with certifications in Healthcare Improvement and Lean Six Sigma.