Colin Ramsay

Colin Ramsay is an experienced professional with a robust background in customer experience and management, having worked at ACCA since October 2014, holding multiple roles including Customer Experience & Insight Manager and CFOM Change Lead. Prior to that, Colin spent over a decade at The Indigo Lighthouse Group, serving as Insurance Services Manager and Resource Team Manager, where responsibilities included managing teams, overseeing recruitment, ensuring compliance with KPIs, and enhancing operational efficiency. Colin's career began at the Inland Revenue as an Administrative Assistant, following education at Duncanrig Secondary and Mossneuk.