Duarte Pereira

Duarte Pereira is an experienced professional in customer experience and hospitality, currently serving as the Customer Experience Lead at ACCA since December 2015. Prior to this role, Duarte worked at Wates Group as a Front of House Receptionist and Facilities Coordinator from November 2013 to December 2015, overseeing visitor management and switchboard operations. Even earlier, Duarte was an Executive Team Assistant at ISS Facility Services A/S at Barclays Global Headquarters from November 2011 to November 2013, ensuring professional assistance for employees and visitors. Duarte's career includes serving as In Room Dining Manager at DoubleTree by Hilton from February 2010 to December 2011, where responsibilities included staff management and compliance with health and safety regulations, and as Events Operations and In Room Dining Manager at Crowne Plaza Docklands from January 2009 to January 2010, focused on event coordination and venue preparation. Duarte Pereira holds education credentials from Padre Manuel Alvares.