Ankita Pai currently serves as a Senior Recoveries Officer - Liability Disputes Specialist at Assurant, responsible for liaising with at-fault third parties to negotiate settlements and monitor recovery amounts. Prior to this, Ankita worked as a Credit Recoveries Officer - Legal at Instant Finance Limited, where legal proceedings were implemented, and negotiations with debtors were conducted to reach settlements. Ankita also held the position of Credit Consultant - Collections at Heartland Bank LTD, managing overdue loans and assisting clients with refinancing options. Experience as a Customer Support Specialist at Spark New Zealand involved enhancing sales and customer interactions, while a role as a Transaction Risk Investigator at Amazon focused on fraud prevention and buyer satisfaction. Ankita holds a Master's degree in International Business from The University of Auckland and a Bachelor's degree in General Management from Jain University.