Tatiana Ivanoff

Tatiana Ivanoff is an experienced customer service professional currently serving as a Customer Service Team Lead at Assurant since July 2013, where Tatiana effectively communicates with team members and focuses on their development to ensure high-quality customer service. Prior roles include Customer Service Representative III and Customer Contact and Operations Specialist at Assurant Solutions, where Tatiana was responsible for analyzing and resolving customer requests, processing claims, and managing inquiries. Tatiana's earlier experience includes working as a Member Service Representative I at Universal Health Care Foundation of CT, handling calls and issues for members and providers. Tatiana holds a degree in Marketing with a specialization in Pharmaceutical Marketing and Management from IEEM - Escuela de Negocios, along with training as a Pharmacist Technician in Montevideo, Uruguay.