Yesenia “Jessie” Rosales-Bech

Yesenia “Jessie” Rosales-Bech has a diverse background in the insurance industry, with experience ranging from customer service to operations. Yesenia “Jessie” has held various positions such as Insurance Customer Care/QC Success Manager, Assistant Account Manager, Director of Customer Relations, and Manager of Client Care Development. Yesenia has a strong focus on training and development, ensuring high-quality customer service, and streamlining processes for efficiency. Their dedication to improving the client experience and supporting their teams is evident throughout their career.