Kenza Boufafa

Customer Success at Assurly

Kenza Boufafa currently holds a position in Customer Success at Assurly since September 2023, where responsibilities include addressing substitution requests to banks and following up with banks on overdue responses. Prior experience includes a role as a Télévendeuse at Orange from June to August 2023, focusing on teleprospection for a major telecommunications and internet provider, and an internship at Caisse d'Epargne d'Auvergne et du Limousin in early 2023, which involved observing various banking meetings. Additionally, Kenza completed an internship at Banque Populaire Auvergne Rhône Alpes in mid-2022, also observing banking meetings. Kenza's previous experience in tele sales at SATEL from September 2020 to June 2021 contributed to skills in client communication. Education includes a Bachelor 3 in Chargé de Gestion Commerciale at IFAE (2023-2024) and a Brevet de technicien supérieur (BTS) in Banking from ES VICHY (2021-2023).

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