Fiona Miller

Fiona Miller has over 16 years of work experience in customer experience and contact center management roles. Fiona worked at Aster Group UK as the Assistant Director - Customer Experience and previously served as the Head Of Customer Experience. Prior to that, they worked as the Contact Services Manager, where they were responsible for managing a multi-skilled contact center and leading process and system improvement projects. Before joining Aster Group UK, Fiona worked at Virgin Media as a Customer Service Manager (Operations), where they handled project management, people management, and supported employees through restructuring and redundancy processes. Fiona also has experience at Vodafone as a Team Leader, where they managed high-profile corporate customers and participated in contract renewal negotiations.

Fiona Miller attended St Augustine's from 1980 to 1985. No information is available regarding the degree or field of study pursued during this period.