Tim Hesslegrave is a skilled IT professional currently serving as a 2nd Line IT Support Engineer at Aston Barclay Vehicle Remarketing since April 2022. Responsibilities include device management and deployment via MDM Intune, overseeing the new starter process, monitoring backups, and conducting basic network diagnosis in a Hybrid Azure AD environment. Previously, Tim held the position of Service Desk Analyst at Minster Law from January 2020 to April 2022, where support and installation of desktop services were key duties, alongside knowledge of ITIL processes and Office 365. Earlier experience includes roles as a Customer Support Advisor at Asda and a Store Assistant. Tim's educational background includes attendance at Hemsworth Arts and Community College from 2004 to 2009.
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