Anita Junianti

Anita Junianti is an experienced professional in customer service and customer care, currently serving as the Head of Customer Care at Sinarmas MSIG Life since July 2022. Previously, Anita held key positions such as Head of Customer Service at Mobile Premier League, Customer Care Business Partner at Lazada Group, and Head of Customer Service & Call Center at PT Sampoerna Telekomunikasi Indonesia. With a background in various roles at prominent financial institutions, including Bank Mayapada Int. Tbk., PermataBank, and HSBC, Anita has developed expertise in customer relations, complaint management, and service improvement strategies. Anita holds a degree in Communications from Sahid University Jakarta and has a strong track record of enhancing customer experience and managing customer service operations effectively.