Karen Freeman is an accomplished technology professional with extensive experience in analytics and process innovation at Asurion, where roles include Director of Technology Process Innovation and Sr. Manager of Supply Chain Analytics. Karen's work involves driving alignment of business metrics, developing reports and dashboards for frontline employees, and facilitating analytical solutions in collaboration with engineering and quality teams. Prior experience includes positions as a Manager of Data and Analytics and a Product Engineer II, which contributed to significant cost savings and improved manufacturing processes. Academic credentials include a Master of Science in Electrical Engineering from Vanderbilt University and a Bachelor of Science in Electrical Engineering from Tennessee Technological University.