Nic Newberry

Nic Newberry has over a decade of experience in management and customer solutions within the technology and telecommunications sectors. Currently serving as a Senior Manager in Client Program Management at Asurion since May 2017, Nic has successfully leveraged cross-functional teams to meet sales, profitability, and service goals, while acting as a primary interface for the Verizon Wireless account. Previous roles include Senior Manager of Customer Solutions Technology, where Nic oversaw call center and field platform technology, leading significant migrations and enhancing efficiency, and Operations Manager for Pilot & New Business, managing a large team within the contact center. Prior experience at AT&T included leadership positions in retail and customer service, achieving notable improvements in sales and operational efficiency. Nic holds a Bachelor of Business Administration degree in Leadership from Liberty University.