Wil Lynch

Wil Lynch is a seasoned professional with extensive experience in customer success and product strategy across various organizations. Currently serving as Senior Manager of Customer Success at Ataccama since July 2024, Wil previously held the position of SVP Global Customer Success at Medallia, overseeing the integration of Thunderhead's global teams post-acquisition. During a successful tenure at Thunderhead from January 2017 to March 2022, Wil contributed to its transformation and acquisition by Medallia. Earlier roles include VP of Business Value Consulting and Product Director at TravelSupermarket.com, where notable achievements included leading a significant product rebuild and enhancing revenue performance. Wil also held the role of Head of Operations at CMC Markets, leading digital transformation efforts during a crucial growth period, and has a background in digital marketing. Educational credentials include a Bachelor's degree in Geography from the University of Staffordshire.