Nelli Saarinen

Nelli Saarinen has been working at Atea Finland Oy since January 2017, progressing through various roles including Junior Service Delivery Manager, Service Specialist, and Contract Specialist. Responsibilities include managing invoicing and contract operations using ServiceNow and Business Central, offering second-level support for customer queries, facilitating delivery handover meetings, and participating in development projects such as the Good Sign invoicing solution. Nelli is also involved in building PowerBI reports and has foundational knowledge in PowerApps. Previous experience includes customer service roles at Kauppahuone Pyrhönen and Lahti Energia Oy. Nelli holds a Bachelor of Business Administration from Lahti University of Applied Sciences, completed between 2014 and 2020, and has prior education from Koulutuskeskus Salpaus and Kärkölän lukio.