Marina Rekunova

Marina Rekunova is an experienced professional with extensive expertise in service delivery, customer experience management, and operations across various industries. Currently serving as Service Delivery Manager at Atea Global Services Ltd., Marina oversees CRM and Marketing software products, manages a team of 15, and engages in vendor selection and ITIL processes. Previous roles include managing over 40 employees as Service Desk L1 Team Manager and supervising Customer Experience Management, which involved strategy development and quality control. Marina's earlier experience includes leadership positions at Transcom, focusing on operations and business support for application implementation, and financial management at Bunkering Liepaja LTD. Marina holds a Master's degree in Economics and Management of Transportation and Bachelor's degrees in Economics and Computer Sciences from Riga Technical University and the Transport and Telecommunication Institute.