Ioana Provolovici

Ioana Provolovici's work experience includes the following:

- Atera (2023 - Present): Application Support Engineer.

- Colegiul Tehnic de Electronică şi Telecomunicații (2021 - 2023): School Secretary. Responsibilities included maintaining student records, tracking student information using Microsoft Excel and SIIIR, maintaining attendance records, compiling and preparing reports, and maintaining the confidentiality of student records.

- Capgemini (2021): Incident Manager and Customer Service Advisor. As an Incident Manager, Ioana recorded and classified received incidents, assigned unresolved incidents to appropriate support groups, logged all incident/service request details, resolved incidents, escalated major incidents, and kept users informed about the status of their incidents. As a Customer Service Advisor, they provided customer support.

- Ipsos (2019 - 2020): Market Research Interviewer.

- Universitatea "Alexandru Ioan Cuza" din Iași (2017 - 2018): Student Intern.

Ioana Provolovici obtained a Master's degree in Archives/Archival Administration from Universitatea "Alexandru Ioan Cuza" din Iași, where they pursued their studies from 2018 to 2020.