Cyril Armbruster is an experienced IT professional with a diverse background in system administration and customer support. Currently serving as a System Administrator II at Thermo Fisher Scientific since May 2024, Cyril has also worked for the European Space Agency as a Videoconferencing Support Technician and held various roles in customer support at companies such as ViaEurope and Tata Consultancy Services. Previous positions include Technical Support Representative at WatchGuard Technologies and Service Desk Agent at the European Patent Office. Beginning a career in 2015 with roles at Convergys and Rio Tinto, Cyril has developed expertise in managing IT services and enhancing customer experiences. Academic credentials include bachelor’s degrees in Public Management and International Business Management from De Haagse Hogeschool / The Hague University of Applied Sciences, earned between 2006 and 2014.
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