Nicki Thatcher

Nicki Thatcher has a diverse work experience spanning various roles and industries. Currently, they work as a Support Case Coordinator at ATG USA since June 2021. Prior to this, Nicki owned and operated Captured by Nicki Photography as an owner and photographer since January 2007.

In 2018, Nicki joined Consolidated Admin Services as a Benefits Account Manager & Implementation Specialist. In this role, they were the first point of contact for customer inquiries, handled enrollments, terminations, COBRA premiums, and managed plan implementation. Nicki also administered COBRA as a third-party administrator. Nicki'stime with Consolidated Admin Services lasted from August 2018 to November 2020.

From January 2012 to August 2018, Nicki worked as a Software Support/Account Manager at DataPath Administrative Services. Nicki was the initial point of contact for customer inquiries and assisted with benefit questions, enrollments, terminations, COBRA premiums, and plan implementation. Nicki also administered FSA, HRA, and HSA benefits for clients and their employees.

Nicki's early career involved a role at Verizon Wireless as a Technical Support representative from January 2008 to January 2010. In this position, they provided solutions to operational issues for Verizon wireless cell phone users, offered product recommendations based on customer needs and budget, and engaged with users through various communication channels.

Overall, Nicki Thatcher has a broad range of experience in customer support, benefit administration, and photography.

Nicki Thatcher attended Allan Hancock College from 2001 to 2003. Nicki then went on to enroll at the University of Arkansas - Pulaski Technical College from 2010 to 2012. However, no specific degree or field of study information is provided for either institution.