athenahealth
Elizabeth Coughlin is an experienced professional with a diverse background in customer care, operations, and product development. Currently, as a Senior Associate at athenahealth since January 2021, Elizabeth focuses on revenue cycle case and escalation management, delivering Level 3 support for Enhanced Claim Resolution and Authorization Management services. Prior roles include Director of Institutional Effectiveness at Unity College, where data analysis and institutional research were key responsibilities, and various positions at Educational Testing Service (ETS), including Senior Product Administrator for new product development. Elizabeth's early career involved roles in customer service management at Chrysler and DaimlerChrysler Financial Services, alongside creative endeavors as a voiceover artist. Elizabeth holds a Bachelor’s Degree in Fine Arts from Commonwealth University-Lock Haven.
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athenahealth
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athenahealth is a publicly traded American company that provides network-enabled services for healthcare and point-of-care mobile apps in the United States.