Matthew Collins

Operations Manager, Service Integrity at athenahealth

Matthew Collins is an experienced operations professional currently serving as Operations Manager for Service Integrity at athenahealth since January 2021. In this role, Matthew oversees the appeals and resubmissions line of business, contributing approximately $54M in annual revenue, and has successfully implemented tools to enhance communication and productivity among claim processing teams. Prior experience includes roles at LifePod Solutions, Liberty Mutual Insurance, Wentworth Institute of Technology, Starry, Inc., and OfficeMax, where Matthew developed skills in data analysis, operational insights, customer support, and technical service. Matthew holds a Bachelor of Science degree in Computer Information Systems from Wentworth Institute of Technology.

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