athenahealth
Zach Pestaina is a Product Analytics Associate at athenahealth, specializing in Data Operations and Commercial Reporting since 2023. Previously, Pestaina worked as a Clinical Quality Associate in Clinical Operations at Amwell from 2020 to 2022, contributing to telehealth solutions. Key accomplishments include the development of automated cloud-based CRM complaint tracking reports that enhanced support ticket resolution efficiency, optimization of policy violation metrics leading to a decrease in violations, and the creation of Google Cloud analytics dashboards that significantly reduced time on manual data processing. Zach holds a Bachelor of Science in Biology from the University of Massachusetts Amherst.
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athenahealth
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athenahealth is a publicly traded American company that provides network-enabled services for healthcare and point-of-care mobile apps in the United States.