Shariful Islam

Shariful Islam is a seasoned professional in technology support and management, currently serving as the Desk Side & Technology Support Team Lead at AtkinsRéalis since January 2023, following a tenure as a Senior Desk Side & Technology Support Analyst. Previously, Shariful held similar senior analyst roles at CGI and was a Lead Windows 10 Deployment Engineer at CentricsIT, focusing on endpoint device support and upgrading. Earlier experience includes positions as a Service Desk Engineer at Pinnaca Retail Solutions, providing comprehensive system application support, and technical support at 5 E LTD. A substantial part of Shariful's career was spent at Sainsbury's, progressing through multiple managerial roles, culminating in the role of Customer & Trading Manager, overseeing a significant team and departmental turnover. Shariful began professional endeavors in retail with positions at John Lewis & Partners and Marks and Spencer, enhancing customer service and operational standards. Shariful holds a BSc (Hons) in Business Information Systems with IT from Middlesex University.